We're here to help you with your savings

View your interest rate here

You can change your address with the bank using one of the following options:

Registered for Anytime Banking

If you're registered, the easiest way is from within Anytime Banking;

• Log in to your Anytime Banking service at www.anytimebanking.ulsterbank.co.uk  (opens in a new window)
  
• Select 'Your Details' from the main menu
  
• Choose from one of the on-screen options
  

Please note that if you wish to update your address details, our website will give you options to start a chat with one of our agents, give us a call or visit a branch. Please remember to take some form of photographic identification, such as your passport or driving licence with you, along with your active Debit Card and PIN if visiting a branch.

If you use our Mobile Banking App, you can also request a change to your address when on the go via our 'Message Us' feature.  Simply select 'Help' when logged in, and then choose 'Message Us'.

Not registered for Anytime Banking

You can change your address in writing by sending us a signed request addressed to a branch. This can be posted to a branch. Alternatively you can visit any Ulster Bank branch - Please remember to take some form of photographic identification, such as your passport or driving licence with you, along with your active Debit Card and PIN. Find your nearest branch using our branch locator (opens in a new window).

You can move money between your accounts with us in the following ways:

Using our mobile app

Select the account to transfer from, select 'Make a transfers', then select the account you wish to transfer to. Enter the amount and select 'Ok', then 'Transfer' and finally 'Ok' again to complete your transfer.

Using Anytime Banking

You need to log in to Anytime Banking at www.anytimebanking.ulsterbank.co.uk(opens in a new window).

If you have more than one account, you can use the 'Quick Transfer' box to the right of the 'Account summary' page, this will allow you to make an immediate transfer.

or

Select 'Payments & transfers' then select 'Make a payment or transfer' and follow the on screen instructions. Using this option transfers can be made immediately or scheduled up to 120 days in the future.

If your account is instant access, in a sole name and you have other connections with us, you can close your account and transfer funds to another account you hold with us within Anytime Banking. This includes your Cash ISA provided you do not want to transfer the funds to another ISA product or provider

To close a savings account online:

Log in to Anytime Banking at www.anytimebanking.ulsterbank.co.uk(opens in a new window)

On the 'Account summary' page select the account you wish to close

At the bottom of your mini statement for that account, select 'View account details'

Below the account details, select 'Need to close your savings account?'

Complete the information asked for on the form and submit

Once you've submitted the form your account will be closed within 5 working days.

Please note: You will lose access to your complete online statement history for this account from the point of closure, so please think carefully before you do this. You may wish to print or download any statements before proceeding. You can download up to one year at a time in a number of different formats using the 'Statements' option.

If you have an eSavings account and this is either joint or your only connection with us, you can close the account by writing to us at the following address:

Ulster Bank Online Savings Account Closure
Retail and Corporate Operations
Banking Operations
UB Services
Ulster Bank Ireland Limited
Danesfort
Stranmillis Road
Belfast
BT9 5UB

When writing to us, please sign and date the letter and also indicate where any remaining funds in the account should be transferred to.

All requests are subject to additional security checks and consequently we may need to contact you for additional identification to verify the request.

If the eSavings account is in a sole name and you have other connections with us you can close your account online within Anytime Banking – see points 1-5 above.

To close any other type of savings account, you can either visit a Ulster Bank branch along with your Debit Card, Pin and proof of ID, or write to us at the address below. If you don't have a Debit card relating to your savings account, please bring in an active Debit card on any account you hold with us.:

Retail and Corporate Operations
Banking Operations
UB Services
Ulster Bank Ireland Limited
Danesfort
Stranmillis Road
Belfast
BT9 5UB

When writing to us, please sign and date the letter and also indicate where any remaining funds in the account should be transferred to.

All requests are subject to additional security checks and consequently we may need to contact you for additional identification to verify the request.