How does Banking My Way support you?
Log into Anytime Banking and select 'Your Details' and you will see a section for Banking My Way.
Banking My Way is a free service that allows you to record information about the support or adjustments you need to make banking easier. You can also let us know any additional support you may need to ensure all of our colleagues are aware of this. The information will be shared on our internal systems and therefore you will not need to repeat these requirements every time you interact with us.
You can record this through Anytime Banking or with our colleagues in branches or telephony teams.
If you have already registered for Anytime Banking, follow these simple steps. If you have not registered for Anytime Banking, you can contact our telephony team or visit a branch to register for Banking My Way.
If you wish to create a new Banking My Way record you can select ‘Manage my personal settings’ which will allow you to access the self-service toolkit.
Anytime Banking available to customers aged 11+ with a Ulster account.
Choose ‘amend support options’ and look through the information we hold about you already and check if it is accurate and up to date. Make sure you’ve clicked next on each page to review all the records we hold.
If the information is correct and you’re happy to continue, please select the confirm button.