Emergency Cash Service
If your debit card is lost or stolen we will cancel your card and let you withdraw up to £300 from our ATMs if you're an Anytime Banking customer, or up to £60 if you're not.
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Our simple, everyday bank account
Easily use our mobile banking app.
Multiple ways to pay: Apple Pay, Google Pay™ and Contactless Debit Card. Limits apply.
Arranged overdraft available (subject to eligibility).
No monthly fee.
To apply, you need to be 18+ and a UK resident. Lending criteria, terms and conditions apply.
Mobile Banking
Our mobile app is simple, clever and easy to use - you can even use it to withdraw cash from our ATMs and make payments to friends and family using just their mobile number (limits apply). App available to customers with Anytime Banking using compatible iOS and Android devices and a UK or international mobile number in specific countries.
Thinking of switching your bank account to us?
The Current Account Switch Service will do all the work when it comes to switching, moving everything across from your old account all within 7 working days, including Direct Debits and standing orders. All you need to do is tell us the details of your old bank account and when you want the Switch to start.
We can not switch savings accounts or ISAs through this service. Any other products you have with your old bank will not be moved at the same time.
Current Account Switch Guarantee (PDF, 39KB)
Step 1
The Current Account Switch Service will contact your old bank and they confirm if the switch can go ahead
Step 2
Your new account will then be set up and your payments, like your salary and bill payments will be moved across.
Step 3
We talk to your old bank about transferring your balance over. On day 7 your balance will then be transferred and your old account will be closed. And that's your switch complete!
Overdraft details
What you need to open an account
If you're applying online, we may ask to see a passport, a Northern Ireland/UK/Republic of Ireland driving licence or an EU/EEA National ID Card.
If you don't have these available, don't worry. You can still apply online and we will ask you to provide other forms of ID and proof of address that we can accept either in branch or by post.
Get ready to apply
Before you apply, we need to check you're happy with a few things. And ask you a few questions up front. Then we can make your application as quick and simple as it can be.
First things first. You can apply if you:
are aged 18 or over and a UK resident.
How do I get additional support with my banking?
Banking My Way is a free service that allows you to record information about the support or adjustments you need to make banking easier. You can also let us know any additional support you may need to ensure all of our colleagues are aware of this. The information will be shared on our internal systems and therefore you will not need to repeat these requirements every time you interact with us.
Once your account is open, you can record this through Anytime Banking or with our colleagues in branches or over the phone.
Now please take a look at the important legal info
If you carry on applying, it means you're happy with what's in these documents, including the FSCS information sheet. And happy to view your statements in Anytime Banking - not posted. Please take some time to review, print and/or save the important information.
How your information might be used
It's important for you to understand how we use and share your information. Please read this short summary before you continue with your application.