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Fraud and scams guide
Strengthen your knowledge
How fraudsters contact you
Fraudsters use tactics to trick you into sending them money or revealing important information such as your online banking details or one-time passcodes. Click on the links below to learn more.
Scams to watch out for
Click on the links below to learn more about the different types of scams.
Identity fraud
Fraudsters gain enough personal information about you to apply for loans, credit cards and other services in your name.
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Sim swap fraud
Fraudsters gain control of your mobile phone number to access important information such as online banking details and one-time passcodes.
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ATM and cash machine fraud
Fraudsters use cash machines to get hold of your data or bank card to make fraudulent transactions.
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Personalised actions to bump up your security
My Security Profile is a handy in-app tool that you can use to bump up your account protection. It has personalised actions just for you, that are quick, easy and simple to use.
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Join one of our online customer events
We offer live webinars to cover all you need to know to spot the signs to watch out for and how to keep you and your money protected. Our experts will be available to answer any questions.
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