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What's this all about?
Find out important updates related to our range of services. And, you can also see whether our range of services are running as we expect, if we're aware of any issues, or if we're planning a period of maintenance soon.
Planned System Updates
In order to keep our systems up to date, we sometimes need to carry out essential maintenance. So that we don't cause you too much disruption, we do this in the early hours of the morning from 01:55 to 02:30.
When we have essential maintenance planned outside of these times, we will update the information below with the specific times and services affected. We are sorry for any disruption that this may cause you.
Mobile App
Service working normally
Anytime Banking
Service working normally
Website
Service working normally
Payments
Service working normally
Credit Cards
Service working normally
Debit Cards
Service working normally
Branch
Service working normally
ATM
Service update
To ensure that we continue to provide you with a reliable service we will be carrying out essential maintenance to our Cash Machines for approximately 7.5 hours between 00:30am and 08:00am on Tuesday 21st January 2025.
Between 00:30 - 05:15, there will be no service and from 05:15 to 08:00, service interruption may be possible which means:
• Access to cash and all other services will be unavailable at Ulster Bank & Tesco ATMs.
• Ulster Bank Debit Cardholders will not be able to access cash and other services at the ATMs of other Financial Institutions.
• Ulster Bank Credit Cardholders will be able to access cash and other services from the ATMs of other Financial Institutions.
• ‘Emergency Cash’ and ‘Get Cash’ facilities cannot be used during this time.
Telephone Services
Service working normally