If you've received a letter and/or email from us and need more support, check your reference number on the letter/email and get in touch:
For My Business Profile queries with reference starting IL:
UK: 0345 246 2772
Relay UK: 18001 0345 246 2772
Outside UK: +44 345 246 2772
Lines are open Mon- Fri 9am-6pm (excluding UK public holidays).
For Your Business Profile queries:
If your reference contains - L/E
UK: 0203 416 5001
Relay UK: 18001 0203 416 5001
Outside UK: +44 203 416 5001
If your reference contains LCV or ECV
UK: 0345 009 0001
Relay UK: 18001 0345 009 0001
Outside UK: +44 345 009 0001
Lines are open Mon- Fri 9am-6pm (excluding UK public holidays).