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We're here to support you and your business.

Contact numbers

Calls may be recorded. For further call charge information, please refer to the table at www.gov.uk/call-charges or contact your phone provider.

Business banking contacts

General account enquiries

If you are calling from the UK: 0345 366 5592

Relay UK: 18001 0345 366 5592

If you are calling from abroad: 0044 289 053 8459

Lines are open Mon to Fri 8.30am-5.30pm

Click the link to Request a call back

General account enquiries, including transactions and balances

Manage direct debits and standing orders

Order cheque and credit books, cards and PIN numbers

Enquire about deposits and lending

Bankline

Local Business Managers

Corporate banking

We're experienced in your industries, we're experts in our own and we can access the innovative and sophisticated solutions of our global banking parent.

We take a tailored approach to corporate banking, providing you with solutions from a wide range of products, to create a bespoke package for our customers.

Contact our corporate banking team

Download our digital business card

To make sure you always have our details at your fingertips, we've created a digital business card for business banking so you can download our contact information directly to your mobile device or computer. It couldn't be easier. Just go to www.ubbusinesscard.co.uk or simply scan the QR code.

Emergency contact numbers

Lost and stolen cards Close

If you are in the UK, call us on: 0370 600 0459

Relay UK: 18001 0370 600 0459

If you are abroad, call us on:

0044 131 549 8186 to report a lost or stolen Debit Card

0044 126 850 0813 to report a lost or stolen Credit Card

Lines are open 24 hours a day

Fraud Helpline Close

If you are in the UK, call us on: 0800 161 5151

Relay UK: 18001 0800 161 5151

If you are abroad, call us on: 0044 125 230 8047

Lines are open 24 hours a day

Talk to us about your business cards

Business Card helpdesk Close

If you are in the UK, call us on: 0345 300 4473

Relay UK: 18001 0345 300 4473

If you are abroad, call us on: 0044 345 300 4473

Lines are open Mon to Fri 9am - 5pm

Visa Purchasing Card helpdesk Close

If you are in the UK, call us on: 0345 300 4476

Relay UK: 18001 0345 300 4476

If you are abroad, call us on: 0044 345 300 4476

Lines are open Mon to Fri 9am - 5pm

OneCard helpdesk Close

If you are in the UK, call us on: 0345 300 7295

Relay UK: 18001 0345 300 7295

If you are abroad, call us on: 0044 345 300 7295

Lines are open Mon to Fri 9am - 5pm

Your Business Profile

If you need support in completing Your Business Profile, call us on the numbers below. This number is for use where you have received a letter and / or email to complete Your Business Profile only.

Unfortunately, this team will not be able to assist you with any other banking queries. For general questions about your business banking account, please see General account enquiries.

If you are in the UK, call us on: 0203 416 5003

Relay UK: 18001 0203 416 5003

If you are abroad, call us on: 0044 203 416 5003

Lines are open Mon to Fri 9am - 6pm