Help with your payments
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Ask Cora
Cora can help you with a wide range of queries and show you how to do your banking.
You can usually find Cora waiting to help at the bottom right hand side of the screen, or in your mobile app by tapping on 'Help' followed by 'Message us'.
Frequently asked questions
Need more help?
Help with your card
Fraud and security
Are you worried about fraud, scams or a suspicious transaction? We're here to help you.
Help with the Ulster Bank app
Help with Anytime Banking
Need more help? We're always here to help you with your banking. Explore all the ways you can bank with us.
App available to customers aged 11+ with compatible iOS and Android devices and a UK or international mobile number in specific countries. Anytime Banking available to customers aged 11+ with an Ulster Bank account.
Dealing with difficult times
These helpful resources can provide practical information about how to deal with change during difficult times.