Text message fraud
Text message fraud
Also known as smishing is when a fraudster sends a text message to say there's a problem with your bank account and ask you to call a phone number. If you do so, fraudsters will try to trick you into giving away your personal and security information.
Other messages may be from fraudsters pretending to be your bank, saying that personal information about you has been posted on the internet and ask you to visit a website. Using the link in the message may lead to an attempt to infect your computer or mobile device with a virus.
The text may ask for sensitive information, such as pins or passcodes, tell you that you’re owed a refund, or that there is a problem with your account. There will be a sense of urgency to the message, encouraging you to act fast, open a link or respond to the message.
Remember to forward any suspicious texts referring to Ulster Bank to the number 88355
This is not a premium rate number, standard network rates apply, please contact your network provider for more information on charges.
How to protect yourself
Never give your full Anytime Banking PIN, full password or card reader codes to anyone via text
Do not phone the number included in the message, as fraudsters will try to trick you into giving away personal information
Be cautious when clicking on links. Our text messages may contain links to our websites, but, like our emails, never link to pages that ask for any online banking or full card details
If you have already clicked on a link, it is advised to run a scan with your antivirus software to check your device for any malicious software
Keep your phone's operating system up to date
Reporting a suspicious text
If you have received a suspicious text, let us know. We will never ask you for your full PIN and full password by text or email.
Forward any suspicious texts referring to Ulster Bank to the number 88355.
This is not a premium rate number. Standard network rates apply, please contact your network provider for more information on charges.
Contact us and report fraud on bank accounts, credit cards and report suspicious calls or emails.
Does the Bank send text messages from mobile numbers starting with 07?
Yes, the Bank in certain circumstances will send SMS from 07 mobile numbers. These messages will often follow a Bank branded SMS and ask the recipient to reply Yes or No to the number.
We will never ask for any personal or financial information.
Here is a list of commonly used Bank owned numbers:
Please note these numbers are set only to receive SMS and cannot be used for other means of communication