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I am going abroad and don't want my card to be blocked, what should I do?

I am going abroad and don't want my card to be blocked, what should I do?

Debit Cards

Did you know you don't need to tell us before you use your debit card abroad?

Did you know you don't need to tell us before you use your debit card abroad?

It is not essential anymore to register your travel plans for your debit card as they will not be automatically blocked when used abroad. Our fraud monitoring services will secure and monitor your debit card activity the same way as it does within the UK so you can travel freely without having to notify us.

How do I register travel plans if I wanted to do it anyway?

How do I register travel plans if I wanted to do it anyway?

However, we understand you might still like to register your travel plans and for that reason we have kept the option for you to do so on the mobile app.

Steps to register your travel plans for your debit card:

  1. All you need to do is tap on your account from the main page and go to 'Manage my card'
  2. Tap 'Going abroad' then 'Add trip' (iOS devices) or 'Register card' (Android devices) and follow the instructions on screen

Don’t worry if you don't have the mobile banking app and can't register your travel plans as we will still monitor your debit card transactions in the most secure way.

Credit Cards

Register travel plans on Credit Card

Register travel plans on Credit Card

To register your travel plans for your credit card you can do this on the mobile app.

Steps to follow:

  1. All you need to do is tap on your credit card from the main page and go to 'Manage my card'
  2. Tap 'Going abroad' then 'Add Trip' (iOS devices) or 'Register card' (Android devices)
  3. Type in the name of your trip, add the dates of when you are departing, and then when you are returning, then choose your country
  4. Tap 'Save' and your travel plan will be added to your credit card

You will be able to create one Travel Plan at a time by choosing 'Add Country', for a maximum period of 90 days, that includes up to seven countries. Each country will need to be registered individually e.g.

  1. Destination 1 - Germany, entry 27/08/20XX, exit 10/09/20XX
  2. Destination 2 - France, entry 11/09/20XX, exit 16/09/20XX (etc)

Please check that your Travel Plan:

  1. Does not have overlaps or gaps between destination dates
  2. Is no longer than 90 days in duration

You can add multiple trips and any trips created will be applied to any additional cardholders on your account.

If you don't have the mobile banking app for your credit card and cant register your travel plans on the app you can:

  • Manage your travel plans through Anytime Internet Banking
  • Register your credit card over the phone by calling Credit Card Services on 0345 300 4642 (overseas: +44 126 850 8018)
  • Alternatively, Cora, your digital assistant can help you sort it. Click on the "Ask Cora" button below to start a chat and type "going abroad"

Don't have the mobile app

Don't have the mobile app?

Don't have the mobile app?

Using the mobile app is the quickest, easiest and safest way to stay on top of your banking needs. Downloading the NatWest app couldn't be easier.

Find out how to get it via How do I get the mobile banking app?.

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