How do I check my credit card payment has been cancelled?
If you have just cancelled a payment to your credit card using Anytime Internet Banking and want to double check it has been cancelled:
- Select 'Payments & transfers' from the main menu
- In the 'Make a payment or transfer' section select 'Manage scheduled payments'.
The credit card payment will no longer be displayed if it has been cancelled. If the payment has not been cancelled then it will still show in the list and an option to cancel the payment will be available.
Card services
You can contact our credit card team on:
0345 300 4642 (overseas: +44 126 850 8018)
Relay UK: 18001 0345 300 4642
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Open 24 hours a day.
Calls may be recorded.
