Which PIN do I enter into the card-reader?
When using a card reader, you must enter the four-digit PIN for the card that is currently inserted into the device.
Using a debit card
Use the same PIN you would normally enter when using this debit card at a cash machine or when paying a retailer.
Using an Anytime Internet Banking card
Anytime Internet Banking cards are designed solely for use with a card reader. You will have received the PIN for this card in a separate letter when the card was issued.
For further information on card readers, see our card reader page (opens in a new window).