Get the mobile app
The app lets you view your account balances or transactions, transfers money and manage your bills. It's also available for tablets.
Find out more on what you can do by visiting our App feature page.
Thank you for supporting the UK's critical healthcare services.
We know that as well as looking after your families, you may have other worries about money. This page is here to help you bank from home, contact us when you need to and understand what financial help is available during this unprecedented time.
Please note that calls may be recorded for training and monitoring purposes. The cost of your call will depend on what phone line you're using.
We have set up an emergency customer care line for customers who work for the NHS or in social care. It is managed by a dedicated team of Customer Care experts and is open 24 hours a day, 7 days a week.
Our team of experts are ready to help with emergency banking support:
This dedicated line has been set up so NHS and social care workers can get through to us quickly when they really need us.
During this time we want to make it as easy as possible for you to manage and look after your money. That's why we have made it easy to start using our mobile app and Anytime Banking, or you can chat with one of our bankers face to face with Video Banking.
Instead of coming into a branch, you can use your phone, tablet or computer to have a video chat with one of our bankers.
We are here to help discuss your finances and help you bank from home.
App available to customers aged 11+ using compatible iOS and Android devices and a UK or international mobile number in specific countries.
Anytime banking is available to customers aged 11+ with a Ulster Bank account.
Video Banking is available between 8am – 8pm Monday to Friday and 9am – 3pm Saturdays. Video Banking may be recorded.
1. On your mobile or tablet, go to the App Store if using Apple or Google Play if using Android
2. Search for 'Ulster Bank NI Mobile Banking'
3. Tap to download the app