I've received an unexpected text alert, what should I do?
If you have provided us with a valid UK mobile number, then you will automatically receive activity alerts.
We'll send you an activity alert as confirmation whenever you:
- create or amend a payee - either an individual or company
- create or amend a standing order
- update your address or telephone details
- are issued with a new debit/cash card or PIN
If you have received an alert and you don't recognise the transaction or the activity on your account, please contact us immediately or visit a branch.
The easiest way to check or make changes to your alert preferences is to visit the 'Alerts' section of Anytime Internet Banking - www.anytimebanking.ulsterbank.co.uk/login (opens in a new window).
You can also take a look at our Alerts page (opens in a new window)
Text alerts are currently not available on business accounts.
