Will the Alerts sent to me let me know when I need to pay money into my account to avoid charges or going overdrawn?

If you are required to pay money into your account following an alert, the message will outline the time in which you must do this by.

Examples of all the messages that have a specific pay in time are displayed below:

 

Act Now Alert (push notification/SMS) wording examples for fee bearing account

 

Description Example of Message received

Your account ending 123 will go over its agreed limit today, 11 Dec. To help you prevent fees being charged, pay in cleared funds by 3.30pm.

Your account ending 123 has gone over its agreed limit. To help minimise fees, please pay in cleared funds by 3.30pm today, 11 Dec.

Your account ending 123 has gone over its agreed limit. To help you minimise fees and to make all payments due, pay in cleared funds by 2pm today, 11 Dec.

There isn’t enough money in Account ending 123 to make all payments due. Pay in cleared funds by 2pm today, 11 Dec, so all items can be paid and fees avoided.

You’ve gone over the agreed limit on Account ending 123. To minimise fees and allow items to be paid, please pay in cleared funds by 2pm today, 11 Dec.

Since your last Alert, your Account ending 123 has remained over its agreed limit. Pay in cleared funds today, 11 Dec to prevent fees being charged.

 

 

Act Now Alerts (push notification/SMS) wording examples for non-fee bearing accounts

 

Description Example of Message received

Your account ending 123 will go over its agreed limit today, 11 Dec. To help you prevent this, please pay in cleared funds by 3.30pm.

Your account ending 123 has gone over its agreed limit. To help bring your account back within its limit, please pay in cleared funds by 3.30pm today, 11 Dec.

You’ve gone over the agreed limit on Account ending 123. Please pay in cleared funds by 2pm today, 11 Dec, to allow items to be paid.

There isn’t enough money in Account ending 123 to make all payments due. Pay in cleared funds by 2pm today, 11 Dec, so all items can be paid.

Since your last Alert, your Account ending 123 has remained over its agreed limit. Pay in cleared funds today, 11 Dec, to return within your agreed limit.