Why has a cancelled direct debit been claimed from my account?

Companies can reinstate a cancelled Direct Debit and claim funds if the contract is still in place, cancelling with us does not terminate your contract agreement

Please contact your contract provider to cancel the Direct Debit and stop future payments being collected from your account

 

If you have cancelled your Direct Debit within 2 working days of the due date the payment will be returned the next working day after its due

 

If you think the Direct Debit has been taken in error or don't recognise it contact us to investigate it 

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