How do I replace my broken or damaged debit card?

If you need to replace a broken or damaged debit card please call telephone banking using the same Security Details as Online Banking or contact a branch.

Telephone banking
03457 424365 (overseas +44 2890 538 033)
Relay UK: 18001 03457 424365
Open 7 days a week 8am-8pm (Automated service 24/7).
Calls may be recorded.

Please have your Customer Number and PIN ready as this will enable your call to be answered faster and more securely. These are the same details you use to log in to Anytime Internet Banking.

Ulster Bank branch locator
Find your nearest branch using our branch locator (opens in a new window).