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Important Life Events

We're here to support you

  • Having money worries?
  • Struggling with payments and debts?

 

You've come to the right place. Now let's find you the help you need to get back on track...

Help with your accounts.

If you’re struggling to keep on top of things financially, we’ve got a range of support and online tools that could help. You can manage all your accounts quickly and efficiently here, get help with budgeting or combine all your debts into one single payment.

Help with your accounts.

If you’ve missed a payment on your loan, mortgage or credit card (or if you know you’re about to) or if you’re struggling with your current account or overdraft, please tell us as soon as possible so we can support you.

Have you overspent or missed a payment?
Please only answer ‘Yes’ if you’ve already missed a payment on a loan, credit card or mortgage, you’re overdrawn with no overdraft limit or you’re over an agreed overdraft limit already. Otherwise, please select ‘No’
Which account do you need help with?
Please select the account you need help with.
What would you like to do?
If you can pay now, please do – as the sooner this is sorted out the better. If not, you can reach out for some help.

How to pay

You can pay using your mobile app. Select the loan account you’ve missed a payment for and then choose the option ‘Pay off arrears’.

Chat to Cora

If you’re struggling with your accounts, please reach out to us using the ‘Chat to Cora’ button at the bottom right of this page.

Depending on your situation, the chat will lead you to the best solution and if needed, connect you to one of our colleagues who will be able to support you.

Free, confidential advice

As well as speaking to us, you may like to get some free, independent advice. There are lots of debt advice organisations and charities out there who offer free, confidential support. They can work with you put together a personalised action plan to help you get back in control.

Here is a list of charities that may be helpful to you.

What would you like to do?
If you can pay now, please do – as the sooner this is sorted out the better. If not, you can reach out for some help.

Chat to Cora

If you’re struggling with your accounts, please reach out to us using the ‘Chat to Cora’ button at the bottom right of this page.

Depending on your situation, the chat will lead you to the best solution and if needed, connect you to one of our colleagues who will be able to support you.

Free, confidential advice

As well as speaking to us, you may like to get some free, independent advice. There are lots of debt advice organisations and charities out there who offer free, confidential support. They can work with you put together a personalised action plan to help you get back in control.

Here is a list of charities that may be helpful to you. 

What would you like to do?
If you can pay now, please do – as the sooner this is sorted out the better. If not, you can reach out for some help.

How to pay

You can pay using your mobile app. Select the credit card you’ve missed a payment for, then choose the option ‘Pay my card’ and follow the instructions.

You can also pay via Anytime Banking by selecting ‘Pay credit card’ on the right-hand side of your credit card account info. You can click the button below to log in.

Chat to Cora

If you’re struggling with your accounts, please reach out to us using the ‘Chat to Cora’ button at the bottom right of this page.

Depending on your situation, the chat will lead you to the best solution and if needed, connect you to one of our colleagues who will be able to support you.

Free, confidential advice

As well as speaking to us, you may like to get some free, independent advice. There are lots of debt advice organisations and charities out there who offer free, confidential support. They can work with you put together a personalised action plan to help you get back in control.

Here is a list of charities that may be helpful to you. 

What would you like to do?
If you can pay now, please do – as the sooner this is sorted out the better. If not, you can reach out for some help.

How to pay

You can make this payment through your mobile app: Log into the NatWest app and tap on the account you want to transfer the money from, then ‘make a transfer’ and select your overdraft account.


You can also do this via Anytime Banking by selecting “Make a payment” on the right hand side of your current account information.


You can log in to Anytime Banking following the link below.