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App available to customers aged 11+ with compatible iOS and Android devices and a UK or international mobile number in specific countries. Available for debit cards or MasterCard credit cards only.
Misplaced your card?
Unsure if your card could be in the back pocket of your jeans in the washing machine or down the side of the sofa? Don't worry, you can freeze your card so it can't be used until you find it again.
How to freeze your card
Have you lost your card?
If you have lost your card, had your card stolen or need a replacement card the quickest way to let us know is via the mobile app.