How to make a claim
Step 1: Ideally have your Insurance Policy reference number ready, don't worry if you can't find it though. It just makes the process a little quicker!
Step 2: Call the Ulster Bank Insurance Team, they are here to help! They will register your claim straight away and answer any queries you may have and take you through the whole process. There is a 24-hour emergency helpline available to our customers.
Please Note: If you’re claiming for something that has been stolen or vandalised, you should always report the incident to the police and gain a reference number for the crime.
Ulster Bank Insurance Team
Call: 0345 877 6703 (select option 1, then option 1)
(Relay UK: 18001 0345 877 6703)
Lines open
Monday to Friday 8am-6pm
Saturday 9am-2pm
Emergency helpline
Call: 0345 301 6245
(Relay UK: 18001 0345 301 6245)
