Need help with your card-reader?
Card-reader error messages
Select the message your card-reader is displaying to find out what it means:
- CARD ERROR 1, 2 or 3
- CHECK CARD
- WRONG CARD
- BATTERY LOW or NO POWER
- WRONG PIN
- LAST PIN TRY
- PIN LOCKED CALL BANK
- ENTER REF
- ENTER AMOUNT
Most asked card-reader questions:
- Forgot PIN. Please see - I've forgotten my debit card PIN - what can I do?
- Find out what a card-reader is and how to use one.
- If you haven't yet enabled your card-reader please see how do I enable a card-reader?
- If you haven't got your card-reader and you need to make a payment see I don't have a card-reader, how can I make a payment?
- Unique number not recognised see why has the number obtained from my card-reader not been recognised?
- Card-reader won't turn on see my card-reader screen is blank or won't turn on.
- This option is not available to you when enabling a card-reader