Coronavirus support hub

Building back better, together

Helping your recovery

As businesses begin the road to recovery, we're here to support you and help you manage your business needs, be it access to our tools and resources, funding and cashflow options along with government support that you can avail of.

As the job retention scheme comes to a close on 30th Sept, we will help guide you on the various options to help you continue to manage your business.

Financial support for your business

See our full range of loans and finance options to support the day to day running of your business.

Manage your Bounce Back Loan (BBL)

Find out about what you can do to prepare for when your repayments begin. This scheme is closed to new applications.

Understanding your BBL

Bounce Back Loan FAQs

Pay as you Grow (PAYG)

If you're a Bounce Back Loan borrower, you can request more time and flexibility to pay back the loan.  PAYG options will be available once you start to repay your BBL, from 12 months after it was first drawn down.

Recovery Loan Scheme (RLS)

The RLS supports access to finance for UK businesses as they recover and grow following the Covid-19 pandemic. Businesses who have taken out a CBILS, CLBILS or BBLS facility are able to access the new scheme.

Support for closed government schemes

The CBILS and CLBILS closed to new applications on 31 March 2021.

Coronavirus Business Interruption Loan (CBILS)

Coronavirus Large Business Interruption Loan (CLBILS)

Find out about the support you may be eligible for from the UK government.

Get your business moving again

Find help to get your business back on its feet. Plan for exiting lockdown, ending staff furlough and rebuilding business resilience.

Bring your business online

Selling online can be a great way to regenerate revenue in this challenging time. Use our guide to see if this is right for your business.

Forecast your cash flow

Know where your business stands and find out how you could improve your cash flow with our guide to creating a cash flow forecast.

Expanding and growing

Support to help you manage an increase in demand for your goods or services. Includes funding options, recruitment, upskilling your workforce, leadership guidance and exporting.

Develop a growth mindset

Join our Ulster Bank Business Builder, an online community and digital learning platform for idea and early-stage businesses.

Take your business further, faster, with Accelerator

If you're a high growth business with ambitions to expand, the Ulster Bank Accelerator programme could help.  

Frequently asked questions

What support are you able to offer me if my business has been impacted by coronavirus?

Our Relationship Managers and Business Banking teams are here to offer help mitigate the financial impact of coronavirus.

Support available includes:

Recovery loan scheme. A new debt finance programme that launched on 6 April 2021.

Repayment holidays for up to 12 months on your Business Loan.

For more information about the government support available and how to access it, visit our government schemes page.

Are the branches staying open?

We’re doing everything we can to keep our branch services running for customers. Unfortunately we’re unable to keep all our branches open today and our remaining branches are operating on reduced hours.

We're prioritising core opening hours from 10am until 3pm. Please help us support those who need us mostOur colleagues in branches and contact centres are working incredibly hard in difficult circumstances. Please don't visit your branch unless it's critical and if you do, please practice safe social distancing.

Ways to contact us

BBL, CBILS and CLBILS are managed by the British Business Bank on behalf of, and with the financial backing of, the Secretary of State for Business, Energy & Industrial Strategy.

British Business Bank plc is a development bank wholly owned by HM Government. It is not authorised or regulated by the PRA or the FCA.

Visit british-business-bank.co.uk.