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Service Status

Find out how our services are running

Our service updates

Find out important updates related to our range of business services. You can also see if our range of services are running as we expect. We'll keep you updated if we're aware of any issues, or if we're planning a period of maintenance soon.

Online and Mobile services

Bankline

We’re making some behind the scenes changes to Bankline

Therefore the service will be unavailable from 11pm on Saturday 24th February until 4pm on Sunday 25th February, which may extend to no later than 11pm on Sunday 25th February.

Please be aware that after the service is returned, the ability to use non-Bankline formats to import payments may remain unavailable until no later than 7pm on Sunday 25th February.

If you see the service unavailable message (or receive an error message) when logging on outside of these times, please clear your browser’s cache and cookies before trying again. Click here for help on how to do this for a range of common internet browsers.

 

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Anytime & Mobile

Services working normally

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Cash and Coin Forms

Services working normally

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Branch & Telephone updates

If you're a Business banking customer requiring branch or telephone services, see our updates below, or visit our service status page for any planned maintenance or service disruptions.

Branch

Services working normally

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ATM network

Services working normally

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Telephone services

Service working normally

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Protect your business from fraudsters

Fraudsters are exploiting the spread of coronavirus to facilitate fraud and cyber-crime. Take action to protect your business.

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