Help for businesses

What to do if your business suffers a bereavement

Getting the right help

If you’ve lost someone in your business, we’re here to make the banking side of things as simple as possible through practical help and support.

It’s normal to feel uncertainty when responding to a bereavement in your business.

Once you’ve notified us of a bereavement, our team will get in touch by phone or email to help you with the next steps. Please note, the call will come from a withheld number.

Guidance for businesses

Select your entity type to view specific guidance for your business.

Tell us about a bereavement

Our Bereavement Services Team are here to help make things as easy as possible for you as a single point of contact for the bank.

Give us a call

You can call our dedicated Bereavement Services Team on 0800 096 3612. Lines are open 9am to 5pm, Monday to Friday.

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Visit us

Want to speak to us face to face? Use our online branch locator to find your nearest Ulster Bank (opening hours vary by branch).

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Write to us

You can write to us at:

Ulster Bank
Everyday Banking Operations 
11-16 Donegall Square East
Belfast BT1 5UB 

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What we may ask for:

Depending on your business type, we may need some extra information to update our records. This could include: 

  • Death Certificate – an original or certified copy 
  • Copy of the Will (Sole traders and Partnerships only)
  • Proof of your identify 
  • Grant of Representation / Probate or Confirmation for Scotland 

Our specialist team will explain what's needed for your situation.

Common questions

Is there something else we can help you with?