It says 'service temporarily unavailable', what should I do?

We do carry out essential maintenance between 1.55am and 2.30am every day to keep our systems up to date. During these times Anytime Internet Banking will be unavailable.

If you're being told that Anytime Internet Banking is unavailable when logging in after 2.30am, please see Why does it say 'service temporarily unavailable' when I am logging in?

You can check our Service Status page (opens in a new window) for any known service issues.

 

When is the error happening?

 

Logging in/Registering

• When logging in
• When registering for Anytime Internet Banking

 

Making payments

• When setting up a new payee
• When making a payment to an existing payee

 

Credit Card

• When viewing a credit card statement

 

Withdrawal

• When withdrawing money on ATM

 

Ordering a card

• How do I apply for a debit card?