Fraudsters are becoming increasingly sophisticated, and one of the most common threats facing businesses today is the redirection scam.

These scams often involve criminals posing as trusted suppliers, colleagues, or even internal departments. Their goal? To trick you into changing invoice details, contact information, or payment instructions—redirecting funds straight into their hands.

What to watch out for: 

• Unexpected emails or calls requesting changes to payment details.
• Slight changes in email addresses that mimic legitimate contacts.
• Pressure to act quickly or bypass the usual verification steps.

How to stay safe:

• Always verify any request to change payment or contact details—preferably using a known phone number or contact method.
• Don’t rely solely on email—fraudsters can spoof addresses to appear genuine.
• Educate your team—make sure everyone handling payments knows the signs.

Need Help? 

If you suspect a scam or something doesn’t feel right, start a secure chat with Cora, our virtual assistant, available 24/7. Cora can guide you through reporting the issue and help protect your account.

We’ve expanded the list of products you can connect with Bankline. You can now link your accounts with Facflow, Trade360, Agile Markets, Clearspend, and Lombard!

All connected services are accessible from the Bankline launchpad, so there’s no need to log in to each platform separately.

If your Agile Markets account is connected, you can also view and manage your pre-booked deals directly in Bankline—making it easier to stay on top of your transactions.

What privileges are required?  

None. Services available for connection will only be displayed if you are already subscribed to them.

How does this benefit me? 

• Seamless integration and a streamlined experience - spend less time juggling multiple login details. 
• Effortless navigation and enhanced efficiency - simplify complex tasks by easily moving between Bankline and your connected services, saving you time and effort.

Learn more about how connecting your other services with Bankline could help your business.

Starting November 2025, some payment features in the original version of Bankline will be removed. If you're still using the original platform, you’ll see in-app messages to guide you through these changes.

Only features that are already available in the new Bankline will be switched off—so you won’t lose access to any functionality.

We’re continuing to enhance payment features and improve the Bankline experience throughout 2025 and into 2026.

Learn more about the changes coming to original Bankline    

If you have any feedback or suggestions, you can contact us. 
 
Need help with something else Bankline related? Visit Bankline’s help and support page to see what we can do for you.

Bankline is available to eligible Ulster Bank business current account customers. Fees apply.