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We're here to support you and your business.

Contact numbers

Calls may be recorded. For further call charge information, please refer to the table at www.gov.uk/call-charges or contact your phone provider.

Business banking contacts

General account enquiries

Bankline

Local Business Managers

Corporate banking

We're experienced in your industries, we're experts in our own and we can access the innovative and sophisticated solutions of our global banking parent.

We take a tailored approach to corporate banking, providing you with solutions from a wide range of products, to create a bespoke package for our customers.

Contact our corporate banking team

Helping our business customers stay in touch

To make sure you always have our details at your fingertips, we've created a digital business card for business banking.

Scan our QR code

Scan with your mobile device to open a digital business card in your browser.

Alternatively visit www.ubbusinesscard.co.uk and download the digital business card.

Click to add

Click on the ‘Add to my contacts’ button and our details will be added to your address book.

Get in touch

Let us help you to manage your business banking

Emergency contact numbers

Lost and stolen cards Close

If you are in the UK, call us on: 0370 600 0459

Relay UK: 18001 0370 600 0459

If you are abroad, call us on:

0044 131 549 8186 to report a lost or stolen Debit Card

0044 126 850 0813 to report a lost or stolen Credit Card

Lines are open 24 hours a day

Fraud Helpline Close

If you are in the UK, call us on: 0800 161 5151

Relay UK: 18001 0800 161 5151

If you are abroad, call us on: 0044 125 230 8047

Lines are open 24 hours a day

Talk to us about your business cards

Business Card helpdesk Close

If you are in the UK, call us on: 0345 300 4473

Relay UK: 18001 0345 300 4473

If you are abroad, call us on: 0044 345 300 4473

Lines are open Mon to Fri 9am - 5pm

Visa Purchasing Card helpdesk Close

If you are in the UK, call us on: 0345 300 4476

Relay UK: 18001 0345 300 4476

If you are abroad, call us on: 0044 345 300 4476

Lines are open Mon to Fri 9am - 5pm

OneCard helpdesk Close

If you are in the UK, call us on: 0345 300 7295

Relay UK: 18001 0345 300 7295

If you are abroad, call us on: 0044 345 300 7295

Lines are open Mon to Fri 9am - 5pm

Your Business Profile

If you need support in completing Your Business Profile, call us on the numbers below. This number is for use where you have received a letter and / or email to complete Your Business Profile only.

Unfortunately, this team will not be able to assist you with any other banking queries. For general questions about your business banking account, please see General account enquiries.

If your Reference contains IL

UK: 0345 246 2772

18001 0345 246 2772 for Relay UK

Outside of the UK: +44 345 246 2772

If your Refernce is XXXXXXXXXX-1a

(XXXXXXXXXX = your 10-digit number)

UK: 0203 416 5003

18001 0203 416 5003 for Relay UK

Outside of the UK: 0044 203 416 5003

Or if your Reference is XXXXXXXXXX/LCV-1a

(XXXXXXXXXX = your 10-digit number)

UK: 0345 009 0003

18001 0345 009 0003 for Relay UK

Outside of the UK: 0044 345 009 0003

Lines are open 9am to 6pm, Monday to Friday.