Get to know Bankline

Bankline gives you complete control of all your accounts and lets you view your balances in real time. You can add up to 999 accounts, across all your organisations, including both sterling and currency accounts.

You can tailor the access to each of your accounts to suit your organisation’s needs. You can also link accounts in Bankline to your existing accounting software.

Make payments of all sizes, simply and securely, and see where they’re up to at a glance.

With Bankline you can move money domestically, internationally and between your own accounts, through an intuitive and cost-effective payment process.

You can also save time by importing payment files and setting up bulk payments and templates for payees you pay regularly.

Schedule of Services - Payment and International Banking Charges (PDF, 2 MB)

We have a range of security features to put you in control and protect your organisation from fraud and cyber attacks:

• Dual control features let you decide when two or more users will be needed to approve payments and changes to your profile
• Set customised payment limits that work for your organisation
• An audit log captures activities on an individual level. This can be tracked by users with the appropriate access

You can set up your profile just how you need it, so it’s efficient, secure and mapped to your organisation. As your needs change, your Bankline profile can evolve with it. Key areas of customisation include:

• Creating users with different levels of access, so people can view and do just what they need to
• Adding as many accounts as you like, including accounts for your other organisations
• Setting your own payment limits that reflect the needs of your organisation
• Deciding where two-person approval is required for payments and changes to settings
• Creating multiple administrative users to manage your profile

From getting your profile set up to supporting you day to day, we have a range of help available: 

• We have a regularly updated FAQ hub, where you’ll find answers to every Bankline question
• You can call the Bankline Helpdesk for support with more complex queries. Lines are open 8am to 5pm Monday to Friday