Criminals are using paid google ads to lure customers to a fake Bankline website. These adverts often appear at the top of search results.
If these fake links are followed, they will refer you to a fraudulent website which could result in sensitive information, such as your PINs, password and other credentials being disclosed to criminals.
The bank always takes rapid action to remove malicious advertisements and fake sites that abuse the Ulster Bank brand, but to help our customers stay safe:
Please remind all Bankline users that the safest way to navigate to Bankline is to visit ulsterbank.co.uk/business and log in through this site.
We also recommend saving this webpage to your browser favourites.
Be alert to any unexpected changes, such as requests to validate personal information using smartcard codes. If you experience this, stop and call our Security Team for immediate assistance on 0345 300 8483 (18001 0345 300 8473 for Relay UK).
The bank will NEVER:
- Ask you to enter or validate personal information (telephone numbers, dates of birth, addresses etc.) as part of the log-in process
- Ask for your full PIN & password online: only 3 random digits from each are needed to log in
- Ask you for smartcard codes or any digits from your PIN & password over the telephone