Support Centre

Making a complaint

Visit our Support Centre

If you just need some help, visit the Support Centre. There you'll find our most frequently asked questions, as well as contact details and links to information about how to manage your account.

How to make a complaint online

Use our online form 

Use our online form to make a complaint. Once submitted, an email will be sent to notify our complaints team.

Other ways to complain

Helpful information about your complaint