Jargon buster

Account alias

This describes the names you give to your bank accounts on Bankline. It helps you identify your accounts more easily. For example, 'Main account', 'Expenses account', 'Payroll'.

Account sets

In Bankline, you can group accounts together for reporting purposes. You might, for example, want to view the overall balance of your Euro accounts, or all accounts in your business that relate to buying materials. This feature allows you to group accounts together and view their details easily.

Administrator

In Bankline, administrators are responsible for setting up and managing their organisation’s profile. Their role allows them to do things like creating users and assigning them roles, setting up security features such as dual authorisation of payments, payment limits, and which countries payments can be made to.

Approve

A user may be required to approve payments or other actions in Bankline by using their smartcard. In some cases, a second user with the right permissions may need to approve the payment or action too. 

Bulk list

A bulk list is a list of payees. When you make a payment to a bulk list, your statement will show one transaction. Bulk lists are often used for wages, as they add a level of confidentiality. Anyone looking at the bank statement would only see the name of the bulk list, rather than each person’s pay.

You don’t need to pay everyone in the bulk list each time a payment is made. You can choose people from the list.

Customer ID

The customer ID is a number we give you to identify your organisation or business. Every user in your organisation uses the customer ID when they log in to Bankline. We’ll also ask for it whenever you contact the helpdesk.

Customer roles

These are roles that have been created by a Bankline administrator. They can be created from scratch or by changing the name of a master role and any of the underlying privileges in that master role. The administrator also chooses which bank accounts will apply to the role, so they can restrict access on bank accounts registered on Bankline.

Dashboard

This is the first screen you’ll see when you log in to Bankline. Each user can customise their dashboard to their preferences. We also use it to announce any changes to functionality on Bankline.

Dual approval

Every payment must be raised by one user, and approved by two users who have the privileges to approve payments or admin changes. It's a way of making sure your money is safe. 

Faster Payment

Faster Payments in Bankline can be sent immediately, same day, next day, or future dated. The maximum amount of any individual Faster Payment is £1 million. Subject to your own Bankline payment limits.

Group account

Group accounts are used to link accounts together for interest, charging and borrowing purposes. Contact your Relationship Manager if you need to arrange for a group account to be created.

Inter Account Transfer (IAT)

Also known as account transfers. This is simply moving money between your accounts on Bankline.

Master roles

These are preset roles that can’t be removed from Bankline. They’re designed to allow the administrator to quickly grant a set of privileges to a user.

An administrator can use a master role as a starting point to create a customer role. 

Master roles give the relevant access to all accounts registered on the Bankline profile, even if these accounts are added in the future.

Original Bankline

This refers to an older version of Bankline which we’re gradually phasing out. You can still access original Bankline screens for some features, but the vast majority of Bankline screens have been updated to make them easier to access and use.

Payment diary size

This is the maximum amount of time you can forward-date a payment to be sent. The default for this is 30 days, though your administrator can change this.

Privileges / Permissions 

A privilege allows an action on Bankline. Privileges are segmented by role, and roles are assigned to users to determine the level of access that user has to Bankline, and on which accounts.

Redirected payments

If your payee has switched their account to another bank using the Current Account Switch Service, then for a period of time any payments made into their old account will automatically be redirected to their new account, and you will be informed of the new bank account details in the redirected payments section of Bankline.

Roles 

Roles are made up of privileges, and assigned to users this then determines the level of access they have on Bankline. See Customer roles and Master roles.

Templates

Individual payee details. When a payment is made from a template, this will show as an individual debit on the bank statement. These are usually used for supplier payments, or people the company pay on a regular basis.

Third-party accounts 

A third-party account has a different legal ownership from your main account. So, if your organisation owns your main account, a third-party account is any account not owned by your organisation, for example, a personal account or one that belongs to a subsidiary.

User

Anyone with access to Bankline is called a user. A user can have any level of access which is determined by the role they have, such as administrator.

User authorisation payment limit 

This is the maximum amount a certain user can authorise an individual payment for.

This is a security setting controlled by the administrator. We strongly suggest that any user that can authorise payments should be given a user authorisation payment limit.

User ID

This is made up of letters and numbers and is unique to every user on your Bankline profile. This is used at every desktop log in. If you call the helpdesk, they may ask for your User ID to verify your identity.

Voucher

This is the name used in Bankline for an image of either a cheque you have paid out of your account, or a paying in slip you have used to pay in to your account.