Need help with a transaction

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Help with a card transaction

Unrecognised transaction

Seen a card transaction you don't recognise?


Checked your account and seen a card payment go out that you don't recognise? Before reporting it as fraud, there's a few things you can do which may help.


Here's what to do

Need to raise a dispute

Here you’ll find all the support you need to resolve the most common types of payment issues.


What payment do you need help with?


Help with a Debit Card Transaction 



Help with a Credit Card transaction