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Useful information

Proof of identity - Branch and Postal applications

To meet legislative requirements and prevent money laundering we need to collect ID that verifies who you are and, in some cases, documentation that verifies the affordability for the chosen account.

Normally, this can be completed electronically as part of your online application. However, if it cannot be confirmed electronically, we are required to get copies of physical documents.

You can provide this documentation in one of three ways:

Online ID Checker

Providing documents using our secure Online ID Checker is the quickest way to get your account opened. If you are eligible for this service, we will send you an email within 48 hours of application.

Simply follow the onscreen instructions to upload an image of your ID and the ID Checker will verify your details electronically, it only takes a few minutes. You will also need to have your application reference to hand.

If our checks are successful we will aim to open your account within two working days.

In Branch

You can visit your local branch where your documents will be validated & certified, and application completed. The documentation we require will be outlined in your application pack.

We require one original item of identification and one original item of address verification. You will also be required to provide originals of the items detailed in the affordability verification.

Identification

  • Current valid signed Passport
  • Full Northern Ireland/UK/Republic of Ireland driving licence or provisional licence
  • Electoral Identity Card
    including photograph
  • Translink Senior Citizens Smart Pass
  • National Identity Card
    must show photograph

Address Verification

  • Bank, Building Society or Credit Card statement
    Less than 6 months old
  • Utility bill (e.g. gas, electricity)
    less than 6 months old. Mobile phone bills are not acceptable
  • Mortgage summary statement
    Less than 12 months old
  • Rates bill
    issued in the last 12 months
  • Inland Revenue Tax Notification/Child Tax or Working Tax credit notification
    issued within the last 12 months (P60s and P45s are not acceptable)

Affordability Verification

We may require some of the following for Loans, Credit Card and Current account applications.

  • One payslip
    only required if salary not paid into existing Ulster Bank account no more than 8 weeks old
  • Three months bank statements
    non Ulster Bank customers only last transaction date no more than 8 weeks ago
  • One month statement for each credit card held*
    dated within the last 40 days
  • Proof of mortgage/rental payment
    only required if not paid from your existing bank account with us
  • Statement of any other existing finance agreements
    showing balance of borrowing with other financial institutions
  • One month statement for credit union account (if applicable)
    dated within last 40 days
  • *Where a credit card is being refinanced as part of a loan, 3 months credit card statements for each card are required.

By Post

You can return your documents by post along with your signed application form. The documentation we require will be outlined in your application pack.

Document Guidelines

  • We require one certified item of Identification and one original item of Address verification
  • Documents must be certified by a member of Ulster Bank staff, a solicitor, accountant or notary public
  • We cannot accept items printed from the internet, including internet bank statements
  • We cannot accept statements issued by Ulster Bank
  • We will return your documentation once we've processed your application

Please note that your application is valid for 28 days from the date you apply.

Identification

  • Certified copy of current valid signed Passport
  • Certified copy of full Northern Ireland/UK/Republic of Ireland driving licence or provisional licence
  • Certified copy of Electoral Identity Card
    including photograph
  • Certified copy of Translink Senior Citizens Smart Pass
  • Certified copy of National Identity Card
    must show photograph

Address Verification

  • Original Bank, Building Society or Credit Card statement
    Less than 6 months old
  • Original utility bill (e.g. gas, electricity)
    less than 6 months old. Mobile phone bills are not acceptable
  • Original Mortgage summary statement
    Less than 12 months old
  • Original rates bill
    issued in the last 12 months
  • Original Inland Revenue Tax Notification/Child Tax or Working Tax credit notification
    issued within the last 6 months (P60s and P45s are not acceptable)

Affordability Verification

We may require some of the following for Loans, Credit Card and Current account applications.

  • One payslip
    only required if salary not paid into existing Ulster Bank account no more than 8 weeks old
  • Three months bank statements
    non Ulster Bank customers only last transaction date no more than 8 weeks ago
  • One month statement for each credit card held*
    dated within the last 40 days
  • Proof of mortgage/rental payment
    only required if not paid from your existing bank account with us
  • Statement of any other existing finance agreements
    showing balance of borrowing with other financial institutions
  • One month statement for credit union account (if applicable)
    dated within last 40 days
  • *Where a credit card is being refinanced as part of a loan, 3 months credit card statements for each card are required.

We cannot accept photocopies and items printed from the internet, including internet bank statements.