Useful information

Step account - day-to-day banking

  • Have your regular income paid direct into your account.
  • Arranging direct debits and standing orders makes it easy for you to pay your bills automatically.
  • No transaction fees on standard transactions (See note 1 below).
  • Monthly statements - keep up to date with your finances by getting your statements by post or online. Or pick up a mini-statement from our cash machines.
  • A Customer Service Review each year.

Note 1: Charges for additional services apply. Please see our brochure "A guide to personal account fees and interest" available in branch.

Information on our charges and interest rates is set out in our brochure "A guide to personal account fees and interest"

OR
OR

Call 0800 046 6486

Lines are open:
Mon to Fri 8am to 6pm,
Saturday 9am to 2pm,
(excl. bank holidays).

Calls may be recorded

OR
Request a call back

Note: The earliest we can
call you back is the next
working day and will be between:
Mon to Fri 8am to 6pm,
Saturday 9am to 2pm,
(excl. bank holidays).