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Useful information

Emergency phone numbers

You have access to you account including enquiries at an ATM 24 hours a day, 7 days a week from anywhere in the world, but there are times when you will need to contact us.

Lost/Stolen Emergency Number

If you lose any Ulster Bank Debit Card or have it stolen please call our Card Loss Centre immediately on

0370 600 0459*

Emergency Cash

If your card is lost or stolen and you need emergency funds, you can take advantage of our 24 hour Emergency Cash service. After answering a few quick security question, you will be given a code allowing you to withdraw cash without a card from any RBS Group (Ulster Bank, EasyCash, RBS or Natwest) ATM.

0370 600 0459*

* Daytime calls cost up to 8p plus up to 6p per minute from BT lines Mon-Fri. Calls from other networks may vary.

International Debit Card Helpline

Please call this number if your card is stopped abroad or you suspect fraud or unusual activity on your card.

0044 131 339 7609