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Useful information

Anytime Internet Banking - Electronic statements

The simple, convenient and secure way of accessing your accounts online - anytime, anywhere.

Online statements, or estatements show the same information as printed bank statements - except you view them online with Anytime Internet Banking.

Great reasons to switch to estatements
  • Paper when you need it - need paper statements to prove your identity or income? eStatement customers can order three months of statements, free of charge (you have the option of doing this twice in any 12-month period).
  • Search, view and print - track down transactions in a hurry, and keep tabs on your finances.
  • PDF Statements - download, save and print up to seven years of transactions in an easy to use PDF format.
  • Added security - fraudsters like paper statements. Without them, it's more difficult to steal your identity.
  • Better for the planet - no printout, no envelope and no postal delivery. The environmental benefits soon add up.
  • Your choice - decide precisely which accounts you'd like to switch to estatements. Plus, they are available up to 7 years from the statement date. *
  • Convenient - paperless statements are easy to set-up and easy to use

Why do we need a valid email address for you?

To ensure you can continue to receive paperless statements, we are required to hold an up-to-date, valid email address from you. This enables us to send you email alerts, informing you that your statement (and any pre-advice of interest and charges) is ready to view online.

Staying safe online

  • We will never send you any emails that ask you to divulge your security details,
  • Ensure you check your statements online regularly,
  • If you change your email address or other contact details, please update them immediately.

For more information on staying safe online, visit our Stay safe & secure section.

*For as long as your account remains open.


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